Supporting Our People: Credwell’s Partnership with CU Health & Keith’s Closet

At Credwell, supporting our people goes beyond the work we do together every day. Creating a healthy workplace means making sure our team has access to practical support for their physical and mental wellbeing, while also building a culture where conversations about health are encouraged. 

Our partnership with CU Health is an important part of that commitment, giving Credwell staff convenient access to a range of healthcare professionals through one digital platform. With R U OK? Day approaching, it’s also a timely reminder that supporting wellbeing isn’t about one initiative or one day – it’s about making meaningful support available throughout the year. 

Making Health and Wellbeing Support More Accessible 

Finding the time to prioritise our health isn’t always easy. Between work, family commitments and everyday responsibilities, booking and attending appointments can be difficult, and sometimes knowing where to start can be a barrier in itself. 

Through CU Health, our team has access to GPs, psychologists, dietitians and health coaches via telehealth, making it easier to seek professional support in a way that fits around work and everyday life. 

For a team that works across the office, project sites and client meetings, that flexibility is important. Rather than needing to find individual providers or travel to appointments, staff can connect with healthcare professionals through video consultations at a time and place that works for them. 

We want our people to feel comfortable talking about their wellbeing and asking for support, but we also recognise that health is personal. Providing access to an independent and confidential service gives our team another option when they would prefer to speak privately with a qualified professional. 

“Making support available is only part of the equation. It also needs to be accessible, flexible and private enough that people feel comfortable using it.” 

Wellbeing Goes Beyond Mental Health 

While mental health is an important part of the conversation, particularly around R U OK? Day, wellbeing extends much further. 

Physical and mental health, nutrition, stress, sleep and lifestyle are often closely connected, and the type of support one person needs may be completely different from another. 

This is one of the key benefits of our partnership with CU Health. By providing access to a range of healthcare professionals rather than focusing on one area alone, our team can seek support that is relevant to their individual health and circumstances. 

It also encourages a more proactive approach to wellbeing. Professional support doesn’t need to begin when something has already become a serious issue. Speaking with a healthcare professional earlier can help people better understand their health, address concerns and take steps to manage their overall wellbeing. 

“Support is most valuable when people feel comfortable accessing it. Flexibility, choice and privacy all play an important role in making that possible.” 

Creating a Workplace Where Conversations Matter 

Professional services are an important part of supporting wellbeing, but so is the culture we create around them. 

R U OK? Day is a valuable reminder that all of us can play a role in checking in with the people around us. 

You don’t need to be a mental health professional or know exactly what to say. Sometimes noticing that a colleague, friend or family member doesn’t seem like themselves and genuinely asking how they are going can be an important first step. 

The conversation itself may be simple, but being prepared to listen matters. 

It’s also important to recognise when professional support may be needed. For our team, CU Health provides another avenue to take that next step and speak confidentially with someone who can provide qualified advice and support. 

“Supporting mental health extends beyond the workplace. Stronger communities are built when we take the time to understand, connect and support the people around us.” 

Bringing the Conversation to Credwell 

In the lead-up to R U OK? Day, we brought our team together for breakfast with Keith Donnelly from Keith’s Closet – An organisation Credwell proudly sponsors.

Keith joined us in the Credwell office to speak with our team about mental health, share the story behind Keith’s Closet and provide insight into the work the organisation does to support people experiencing mental health challenges.

It gave our staff an opportunity to hear directly from someone working within the mental health space, ask questions and have an open conversation about mental health and the importance of checking in with the people around us.

It also brought together two important parts of our approach to wellbeing at Credwell.

Through CU Health, we continue to provide our staff with practical access to professional health and wellbeing services when they need them.

Through our relationship with Keith’s Closet, we had an opportunity to learn, start conversations and support an organisation making a meaningful difference within the wider community.

“Creating a supportive workplace isn’t just about providing resources. It’s also about creating opportunities to talk, listen and learn from one another.” 

Looking Beyond R U OK? Day 

R U OK? Day is an important reminder to check in with the people around us, but supporting mental health and wellbeing can’t be limited to one day on the calendar. 

For Credwell, our partnership with CU Health is an important part of providing ongoing, practical support to our people. It gives our staff access to a range of healthcare professionals while providing flexibility and privacy to seek support in a way that works for them. 

Our relationship with Keith’s Closet adds another dimension to that commitment by helping us continue conversations around mental health and giving our team an opportunity to support the broader community. 

Together, these initiatives are part of our ongoing focus on creating a workplace where looking after your health is encouraged, conversations about wellbeing are welcomed and people know there is support available when they need it. 

Interested in CU Health for Your Workplace?

Providing accessible and confidential health and wellbeing support can make a meaningful difference to employees and workplace culture.

If you’re interested in learning more about CU Health and how the platform could support the health and wellbeing of your own team, visit the CU Health website to explore their workplace health services and find out how your organisation can get started.

Learn more about CU Health: https://www.cuhealth.com.au/

Need Support?

If you or someone you know needs mental health support, the following services are available:

Lifeline – 24/7 crisis support
Call 13 11 14 or text 0477 13 11 14

Beyond Blue – 24/7 mental health support
Call 1300 22 4636

Suicide Call Back Service – 24/7 professional counselling
Call 1300 659 467